1. Introduction

Welcome to RLM Stores. These Terms & Conditions govern your use of our website and your purchase of products through our online store. By accessing our website or placing an order, you agree to these Terms & Conditions.

2. Online Store

We strive to provide accurate information about our products, including descriptions, images, prices, and availability. Product colours and appearance may vary slightly depending on your device or screen settings.

We reserve the right to update product information, pricing, availability, or other website content when necessary.

3. Orders

When you place an order, you are responsible for providing accurate billing, shipping, and contact information.

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product unavailability, or payment issues. If payment has already been collected for a cancelled order, an appropriate refund will be issued.

4. Pricing and Payment

Prices displayed on our website are shown in U.S. dollars unless otherwise stated.

Payment must be completed using one of the payment methods available at checkout. Payment processing is handled by third-party payment providers and may be subject to their terms and policies.

5. Shipping and Delivery

Shipping availability, costs, and estimated delivery information are provided on our website or during checkout where applicable.

Delivery estimates are not guaranteed and may be affected by factors outside our reasonable control. Please review our Shipping & Returns page for additional information.

6. Returns and Refunds

Eligible returns may be requested within 30 days of receiving the order, subject to the requirements described in our Shipping & Returns Policy.

7. Product Availability

Products may become unavailable without prior notice. If an item becomes unavailable after an order has been placed, we may cancel the affected item and issue an appropriate refund.

8. Intellectual Property

The content of this website, including our branding, text, graphics, website design, and other original materials, may be protected by applicable intellectual property laws and may not be copied or used without permission where such rights apply.

9. Prohibited Use

You may not use our website for unlawful or fraudulent purposes, interfere with the operation or security of the website, attempt unauthorized access to our systems, or misuse our services.

10. Limitation of Liability

To the fullest extent permitted by applicable law, RLM Stores will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions excludes or limits rights or liabilities that cannot legally be excluded or limited.

11. Third-Party Services

Our website may use or link to third-party services, including payment, shipping, analytics, and other service providers. Their services may be governed by their own terms and privacy policies.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page and the “Last updated” date will be revised when appropriate.

13. Contact Us

If you have questions about these Terms & Conditions, please contact us using the contact information provided on our website.